How much is your time worth ??

So you have sourced a fantastic product, you have created a great looking eBay store, the bids are coming in thick and fast on your listings, your items are selling, payments are flowing easily with your new  checkout system, things are going great, until you realise…. HOW DO I ACTUALLY GET THE ORDERS TO MY CUSTOMERS ?

At risk of bad feedback you rush to buy some great looking, strong packaging, spend half of the night packing your orders, then hand deliver them to your local post office the following day paying overpriced, over the counter rates to rush the delivery to your eagerly waiting customers. The feedback is in, your buyer is happy, job well done.

 It’s not until that point you realise any profit you made on your order has been more than swallowed up in packaging costs, freight and not too mention your own time. You realise you could have earned more packing shelves at your local supermarket. Every eBay seller has been here, and some are still there today, but the thrill of the sale and hope that things will get better over time gives enough hope to keep going.

So much attention is focused on finding the right product, setting up a store or website, listing items, drawing in visitors and collecting payments that post sale is often completely overlooked. However there is just as much to consider after the sale of your item. The storage, packing, and delivery of your product is a significant percentage of the cost of your sale, reducing these costs and managing this integral part of the sale can dramatically increase the overall profit of your sale

The most common approach for small ebay sellers and newer businesses is to follow suit with most other sellers and carry out all of the work yourselves, either in your home or garage or even your own warehouse, using friends family or your own staff, however there are some other great alternatives out there. One of these is to outsource to a company that specialises in this whole area termed as ‘Warehousing and Distribution’. One of the leading providers is this area is Exalt Group, a new and dynamic business that is experiencing phenomenal growth through the delivery of customised solutions tailored to the individual needs of its customers.

Exalt Group Managing Direct, Chris Dobson established the business in 2005 initially offering consultancy services to medium and large organisations, but soon spotted a huge gap in the market with a lack of options available for small to medium sized enterprises (SME’s) and in particular online sellers. Exalt Group developed a new range of solutions specifically targeting Warehousing and Freight for SME’s of all types but recognised that online retailing would be a huge growth area of the coming years and tailored its services and solutions to specialise in this area.

“One of our core points of difference is that we don’t sell to our customers, we provide a solution that is designed to meet the needs of our client, however diverse they are. When we meet a customer for the first time we need to understand their business, their product, how it needs to be packed, its price, who the customer will be, how many orders are being processed, and what freight method suits their business all before we even start to explain what we can provide”

Chris Dobson | Managing Director
Exalt Group Pty Ltd
1/472 Victoria St | Wetherill Park | NSW | 2164
M: 0433 024 110 | T: 02 9659 1550 | F: 02 9756 6993
chris.dobson@exaltgroup.com.au | www.exaltgroup.com.au